AI-Powered Knowledge Base Q&A System

Store your documents, FAQs, and knowledge articles as vector embeddings for semantic understanding and lightning-fast retrieval.

Intelligent caching delivers instant responses to frequent queries. No API delays, no repeated processing - lightning-fast interactions.

Combine data from multiple sources - documents, databases, wikis, and APIs - into a unified knowledge base for comprehensive answers.

Knowledge base updates in real-time. Add new content and questions are answered with the latest information with automatic cache invalidation.

Go beyond keyword matching. Our vector-based search understands the meaning of questions to find the most relevant answers.

Automatically detect user intent and classify questions into predefined categories for more accurate and contextual responses.

Native support for Arabic and English queries with cross-language semantic search and answer retrieval.

Maintain conversation context and provide follow-up answers that understand the full query history and user intent.

Lightning-fast responses (<100ms) using pre-processed knowledge base with advanced caching. Highest quality answers with instant delivery. Available on all plans.

Dynamic answer generation for questions not in the knowledge base. Takes 6-10 seconds but handles novel queries. Enterprise plan only.

Best of both worlds - instant KB answers with automatic fallback to real-time generation when needed. Maximizes coverage while maintaining speed. Enterprise plan only.

Platform automatically selects the optimal mode based on query type, knowledge base coverage, and your plan tier for the best user experience.

Full support for Modern Standard Arabic and dialects with specialized NLP models trained on Arabic text.

Native English language processing with support for various regional variations and technical terminology.

Automatically detect the language of incoming queries and respond in the same language without explicit configuration.

Built-in right-to-left text rendering and processing for Arabic and other RTL languages with proper formatting.

Comprehensive REST API for querying knowledge bases, managing content, and accessing all platform features programmatically.

Full CRUD operations for knowledge bases, Q&A pairs, documents, and intents with bulk import/export capabilities.

Advanced query API with filtering, pagination, semantic search, and intent-based routing for precise answer retrieval.

Manage intents, train classifiers, and route queries to specific handlers through our flexible intent detection system.

Track query volume, response times, cache hit rates, and identify trends in user questions over time.

Identify frequently asked questions, common query patterns, and knowledge gaps to improve your content.

Monitor answer quality, user satisfaction scores, and confidence levels to ensure high-quality responses.

Comprehensive reports on API usage, knowledge base performance, intent classification accuracy, and system health.

End-to-end encryption for all data in transit and at rest with industry-standard protocols.

Your data stays isolated and secure in dedicated knowledge bases with strict access controls.

Granular permissions and team management features to control who can access and modify your knowledge bases.

Your data remains private and is never used to train AI models. Full GDPR and data residency compliance.

Bring your own language models - GPT-4, Claude, Gemini, or custom models - for answer generation and processing.

Integrate your preferred Text-to-Speech and Speech-to-Text providers for voice-enabled Q&A experiences.

Real-time webhooks for query events, knowledge base updates, and system notifications to integrate with your workflows.

Use custom embedding models for semantic search - OpenAI, Cohere, or your own fine-tuned models for domain-specific accuracy.